Privacy Policy
Privacy Policy
Last Updated: 11-23-25
ClearPoint VoIP ("Company," "we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect:
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Personal information (name, email, phone number)
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Billing information
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Device and usage information
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Call detail records (CDRs) for operational purposes
2. How We Use Your Information
We use collected information to:
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Provide and maintain VoIP services
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Verify customer identity
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Process payments
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Improve service quality
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Comply with legal requirements
3. Sharing of Information
We do not sell your personal information. We may share it with:
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Carriers and service partners
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Law enforcement when legally required
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Payment processors
4. Data Security
We implement industry‑standard security measures to protect your information, though no method of transmission is 100% secure.
5. Cookies and Analytics
Our website may use cookies to improve user experience and gather analytics.
6. Data Retention
Call records and billing information may be retained as required by law or for business operations.
7. Your Rights
You may request access, corrections, or deletion of your data where permitted by law.
8. Updates to This Policy
We may update this Privacy Policy. Changes will be posted on our website.